The recent episode of "The Concierge CPA" podcast hosted by Jackie Meyer, CPA, featured a dynamic conversation with Tom Zehentner and Jesse Rubenfeld of FinOptimal. This engaging discussion explored how AI and automation can revolutionize accounting firms, the future of the industry, and the biggest challenges firms face today. Here are the highlights from their insightful dialogue.
You can listen to the full episode here, or on your favorite podcast platform.
Tom and Jesse’s journey into software development for accounting firms started from their own frustration with manual processes. They recognized that doing accruals, journal entries, and reporting manually was not only tedious but prone to errors. By developing a suite of applications that integrate seamlessly with QuickBooks Online, they have significantly streamlined these tasks.
Their first product, Accruer, allows accountants to manage expenses over specific periods with precision, eliminating the need for error-prone spreadsheets. Following this, they launched a journal entry booking tool and are now working on a reporting tool called Wrangler. Each of these tools leverages automation to reduce the time and effort required for routine accounting tasks, highlighting the transformative power of automation for accounting firms.
Automation for accounting firms is not just about reducing manual labor. It’s about enhancing accuracy, increasing efficiency, and allowing accountants to focus on higher-value advisory services. Tom emphasized that automation helps overcome the reluctance many accountants have towards changing their long-established processes.
The FinOptimal team’s approach is particularly effective because of their deep understanding of both software development and accounting. This unique combination allows them to create tools that precisely address the pain points accountants face. For instance, their Google Sheets to QuickBooks Online sync keeps all support documentation in one place, making the process more efficient and less error-prone.
The future of accounting firms is undeniably intertwined with the advancement of AI and automation. Jesse and Tom see a bright future where accountants are not bogged down by routine tasks but can instead focus on strategic planning and advisory services like tax planning. This shift is essential as clients increasingly seek accountants who can provide insights and guidance beyond basic bookkeeping and tax preparation.
However, the path to this future is not without challenges. The accounting profession is facing a significant staffing shortage, exacerbated by the reluctance of new graduates to enter the field. The traditional model of paying dues through years of manual work before advancing is no longer appealing. Firms need to adapt by offering younger accountants opportunities to engage with technology and undertake more meaningful work early in their careers.
Moreover, the profession must embrace a more flexible and inclusive approach to qualifications. Tom pointed out that while the CPA credential has its value, it is not the only path to proficiency in accounting. Individuals with backgrounds in information systems and technology, for example, can bring invaluable skills to the profession.
The conversation also touched on the necessity for firms to adapt quickly. Tom and Jesse highlighted that firms need to be open to new technologies and methods. Those who are slow to adopt AI and automation will find themselves at a disadvantage as their competitors streamline operations and reduce costs.
Jesse stressed the importance of combining offshore resources, in-house talent, and technology to build a robust and efficient accounting practice. This approach not only addresses the staffing shortage but also leverages global expertise to deliver superior services.
As we look to the future, it’s clear that AI and automation will play a crucial role in shaping the accounting industry. For firms seeking to stay ahead, embracing these technologies is not optional—it’s essential. Tools like TaxPlanIQ can help firms grow by offering scalable tax planning services. By using TaxPlanIQ, accountants can easily create custom-branded tax plans that showcase potential savings for clients, turning tax planning into a high-value service.
To explore how TaxPlanIQ can transform your firm, sign up for a free demo today and start leveraging the power of automation and AI for your accounting and tax practice.